Powering Millions of Conversations
What’s in it for you?
With short wait times, customers’ needs are met quickly and efficiently.
Boost Call Volume
Our Voca Agents can handle a vast number of calls, helping to easily reach targets.
Free up human agents for high-value and complex conversations.
Enhanced Customer Experience
Our Voca Agents love helping customers solve their issues with minimal fuss.
Increase the capacity to instantly engage with potential customers (both inbound & outbound).
Let us take care of routine calls while executing a seamless handover to human agents.
The Ultimate Guide
Contact Center Technologies Revolutionizing Finance
Meet your Voca Agent
7 out of 10 customers still prefer speaking with an agent. Voca offers natural, human-like conversations that will leave you wondering if you spoke with a virtual or human agent.
Voca AI-Agents that Speak Volumes
Due to our unique mix of IQ and EQ, you’ll be able to deliver vast volumes of calls at a fraction of the cost without compromising on the human experience.
Easily ‘employ’ Voca Agents without loads of data or complex processes. Consistently scale and add use cases on the fly.
The Perfect Collaboration Between AI and Call Center Team
Great call center agents are worth their weight in gold. Voca Agents handle routine calls and execute seamless hand-overs, freeing up human agents for high value and complex conversations.
Virtual Agents Bring
Real Business Value
Voca’s Virtual Agents can handle any number of call volumes, within an array of industries – boosting productivity, improving customer loyalty and increasing sales outcomes while leaving customers feeling happy and satisfied.