Automate & Scale
Customer Conversations
with Friendly, Voice AI Agents

  • Increase customer satisfaction
  • Maximize agent time
  • Reduce cost

Powering Millions of Conversations

We are impressed with the depth of Voca’s technology and are excited about their potential to transform and scale contact centers. We look forward to supporting them in their future growth.

Dana Eli-Lorch Managing Director of Amex Ventures

Voca’s yes attitude, ease in responsiveness, willingness to go above and beyond puts Voca at the top of their game, providing us with the innovative technology to generate more sales, leads, and remain cost-effective. Working with Voca places NRS as a leader in our field and makes us excited for the future.

Elie Katz, President & CEO of NRS/IDT

What’s in it for you?

Happier Customers

With short wait times, customers’ needs are met quickly and efficiently.

Boost Call Volume

Our Voca Agents can handle an unlimited number of calls, helping to easily reach targets.

Maximize Resources

Free up human agents for high-value and complex conversations.

Enhanced Customer Experience

Our Voca Agents love helping customers solve their issues without fuss.

Scalability

Increase the capacity to instantly engage with potential customers both inbound & outbound.

Replace Redundancy

Let us take care of repetitive, routine calls and perform seamless handover to human agents when necessary.

On Demand Webinar

How Banks & FIs Can Better Serve Customers Remotely

The Complete Guide

Managing Remote Call Center Agents

Corona Voice Detect

Help us Fight COVID-19 with your Voice

Take the Test!

Which voice is human and which voice is a Virtual Agent?

Meet your Voca Agent

Human-Like Conversations

7 out of 10 customers still prefer speaking with an agent. Voca offers natural, human-like conversations that will leave you wondering if you spoke with a virtual or human agent.

Voca AI-Agents that Speak Volumes

Due to our unique mix of IQ and EQ, you’ll be able to deliver vast volumes of calls at a fraction of the cost without compromising the human experience.

Easy Implementation

Easily ‘employ’ Voca Agents without loads of data or complex processes. Consistently scale and add use cases on the fly.

The Perfect Collaboration Between AI and Call Center Team

Great call center agents are worth their weight in gold. Voca Agents handle routine calls and execute seamless hand-overs, freeing up human agents for high value and complex conversations.

Virtual Agents Bring

Real Business Value

Voca’s Virtual Agents can handle any number of call volumes, within an array of industries – boosting productivity, improving customer loyalty and increasing sales outcomes while leaving customers happy and satisfied.

It’s Nice to be Recognized

Test Drive Voca,

your Customers will Love you for it.