Voca offers natural, human-like conversations that will leave your customers wondering if they spoke with a virtual or human agent.
Due to our unique mix of IQ and EQ, you’ll be able to deliver vast volumes of calls at a fraction of the cost without compromising on the human experience.
Easily ‘employ’ Voca Agents without loads of data or complex processes. Consistently scale and add use cases on the fly.
Great call center agents are worth their weight in gold. Voca Agents handle routine calls and execute seamless hand-overs, freeing up human agents for high value and complex conversations.
Voca Agents handle the vast majority of first line inquiries.