COVID-19: Amidst peaks in call volumes, we are committed to help businesses serve their customers. Voca will help call centers get set up with a Virtual Agent in less than one week, including free setup.
Each agent spends on average 80 hours on the phone, out of these 80 hours only 15% of their call time or less than 6% if their total work time is spent speaking with the right person.
Discover how to recover debt 10X faster. Boost contact center productivity, customer experience, and agent retention. Stop wasting valuable time on robotic tasks. Download your free eBook today!